Skip navigation

Arrival and departure

Our rooms are ready for occupancy at 2 p.m. on the day.
If you arrive after 6 p.m., please notify us. On the day of departure, the rooms are available until
10 a.m. Please contact us if you need a room longer or if you want to store your luggage.
We are sure that we will an individual solution for you.

Arrangements
Our arrangements can be booked upon prior request and availability. We reserve the right to make
changes. Unfortunately, we cannot give you a refund for unused services.

Payment
You can pay in cash or using an EC card.
For larger groups, we also accept checks on the day of arrival or prior transfer of the invoice
amount. Please contact us if you need further information on the payment methods.

Dogs
You are welcome to bring your dog with you. We charge € 10.00 per day without food.

Opening hours
We are open for you 365 days a year. Hot meals are available from 11.30 a.m. to at least 8.30 p.m.
In summer and on weekends, and of course longer by prior arrangement.

Parking spaces
Parking spaces are available to you free of charge.
We also have enough parking space for a bus, as well as storage space for your bicycles.

Cancellation policy
The agreed fee must be paid for booked rooms and arrangements even if the booking is later
canceled by the customer. The amount of the claim is determined by the time of cancellation:

No cancellation costs for a cancellation up to 30 days before your stay.
29 to 15 days before arrival we charge 60% of the travel amount.
14 days to 10 days before arrival date we charge 100,00 €.
9 days until the day of arrival 80% of the travel price will be charged.
In the case of late arrival or early departure, 80% of the travel price will be charged.
We recommend you a travel cancellation insurance to protect yourself from possible costs.
You can find a link to take out ELVIA hotel cancellation insurance here.

 

Maybe our other houses are also interesting for you.

heidjershus-3.jpg

Spacious holiday flats with hotel comfort for 1 - 8 people, some with their own sauna.
 

 

Heidjers Hus

IMG_0438-.jpg

Pension Garni, with large garden, particularly quietly situated in a side street.
 

 

Landhaus Heiderschmiede

_DSC6272.jpg

Absolute tranquillity, in the middle of nature, situated in a car-free nature reserve, you can't get more heath than this.

 

Wilseder Hof